Return & Refund Policy
Dearie & Co provides returns & exchange for all items, except Sale items (eg : special codes discount), accessories and specifically stated non-returnable items.
Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time.
**Sales items may have slight defects/color descrepancies /measurements descrepansie and are strictly not returnable / exchange.
Term & Conditions
- All Item(s) must be returned in original condition in same packaging, unaltered, unworn, unwashed and with tags intact)
- Not applicable for Sale items, accessories and specifically stated non-returnable items.
- All items must be shipped back to Dearie & Co within 7 working days upon item received.
- Returns can only made one time per order number, meaning that any order made with return credit cannot be returned the consequent time.
- Buyers hold full responsibility until the parcel reach us.
- We recommend using courier services with tracking numbers so as to minimize the risk of loss parcel.
- We only refund by changing other equivalent purchase price. ***No cash refund(s) are allowed.
- 如果内衣尺寸不对 可以免费更换 (可是顾客需要邮寄回来 *邮费buyer 自负) 我们邮寄给你的费用(dearie & co 负责)
- Return won't be accept if we do not receive RETURN NOTICE/RETURN FORM from Facebook Messenger. 需要事先通知 for return request!
- We reserve the right to reject any returned item if it doesn't meet all mentioned conditions. All returns which do not meet the above- mentioned criterias will be strictly declined and forfeited.